Frequently Asked Questions

General Questions:

  1. What is Indiaklick?
    Indiaklick is an e-commerce platform offering a wide range of products, including ladies' dress materials, crystals, and digital marketing services.

  2. How do I place an order?
    Browse the products, select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

  3. Do I need to create an account to shop?
    No, you can shop as a guest. However, creating an account lets you track orders and enjoy a more personalized experience.

  4. Can I modify or cancel my order after placing it?
    Orders can only be modified or canceled before they are shipped. Contact our support team immediately for assistance.


Shipping & Delivery:
5. What are the shipping charges?
Shipping charges vary depending on the location and product. You’ll see the exact cost at checkout.

  1. How long does delivery take?
    Orders typically arrive within 5–7 business days, but delivery times may vary based on location and product availability.

  2. Do you offer international shipping?
    Currently, we only ship within India.


Payments:
8. What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and COD (Cash on Delivery) for select locations.

  1. Is my payment information secure?
    Yes, we use secure payment gateways to protect your data.


Returns & Refunds:
10. What is your return policy?
We accept returns within 7 days of delivery for unused products with original packaging. Some items, like crystals, may not be eligible for return.

  1. How do I initiate a return?
    Contact our support team with your order details, and we’ll guide you through the process.

  2. When will I receive my refund?
    Refunds are processed within 5–7 business days after the returned product is received and inspected.


Resellers:
13. How can I become a reseller?
Sign up on our platform, and we’ll guide you through the process. Resellers get access to special discounts and bulk pricing.

  1. What benefits do resellers get?
    Resellers enjoy lower prices, access to realistic product images, discount coupons for their customers, and commissions on sales.


Digital Marketing Services:
15. What digital marketing services do you offer?
We provide Facebook lead generation, product video creation, social media management, content writing, and bulk SMS/IVR services.

  1. How do I avail of your digital marketing services?
    Visit our Digital Marketing section and contact us with your requirements. Our team will get in touch with you shortly.


Contact & Support:
17. How can I contact Indiaklick?
You can reach us at indiaklick24@gmail.com or call/WhatsApp us at 9090157373.

  1. What should I do if I have a problem with my order?
    Contact our support team with your order details, and we’ll resolve the issue as quickly as possible.